AI in business · 17 articles
Using AI in your business
Turn meeting notes into actions people can followFollow one meeting about a supplier price rise from rough notes to a checked action list. See where AI sorts the work and where people confirm owners and dates.16 Oct 2026 · 5 min readFind out why an AI trial failedUse the failed example to distinguish missing information, weak instructions and a poor fit for the task before deciding what to change.25 Sept 2026 · 3 min readExplain your use of AI to customers clearlyExample wording for a checked draft, a meeting transcription tool and a website assistant, with the facts to confirm before using each.23 Sept 2026 · 3 min readTalk to your team before choosing an AI toolA practical opening conversation about a proposed AI task, the questions to ask staff and how to explain what has and has not been decided.21 Sept 2026 · 4 min readFind useful AI habits already in your teamThree questions help uncover what colleagues already find useful, without assuming every personal AI habit should become a formal team process.20 Sept 2026 · 2 min readRun an AI trial that answers a useful questionA worked trial record shows how to compare a drafting task, include difficult examples and decide whether the result is worth continuing.19 Sept 2026 · 3 min readWrite an AI prompt your team can reuseA worked example of turning meeting notes into a follow-up email, with instructions you can adapt and a clear way to check the result.18 Sept 2026 · 4 min readRespond when an AI answer is wrongStart with whether the answer has been used or an automated action is still running, then contain the problem, preserve evidence and check the fix.02 Sept 2026 · 2 min readWrite AI guidance your staff can actually useAn annotated example shows how to explain approved tools, information, checks and questions in terms people can apply to their work.01 Sept 2026 · 3 min readBring your IT partner into the right AI decisionsA responsibilities table and example enquiry help you agree who handles the task, information, technical access and support for a proposed AI tool.31 Aug 2026 · 2 min readDecide whether to start another AI projectCompare the value of a second project with the people and support it needs, using a simple example of two competing opportunities.30 Aug 2026 · 2 min readUse an AI trial to improve your business planSeparate decisions you can make now from assumptions a trial needs to test, then show how the findings change what the business will do next.27 Aug 2026 · 2 min readHand over an AI process without losing the knowledgeA short handover record helps a colleague find the instructions, recognise a problem and get support when the original organiser is unavailable.25 Aug 2026 · 2 min readAnswer staff questions about AI and their jobsHow to describe a trial honestly, distinguish measured task savings from decisions about roles and handle questions you cannot yet answer.19 Aug 2026 · 2 min readChoose a useful first task for AICompare a few possible tasks by the help they need, the information available and the effort of checking, before deciding whether AI belongs there.16 Aug 2026 · 3 min readCheck an AI service before adding customer informationA focused checklist helps you establish which service, account and information are involved, and which unanswered questions need specialist advice.13 Aug 2026 · 2 min readChoose an AI tool by trying it on your own workCompare a tool with your current method and simpler alternatives using the same material, then judge the finished result and the effort involved.04 Aug 2026 · 2 min read
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