Operations · 19 articles
Making AI part of everyday work
Turn meeting notes into actions people can followFollow one meeting about a supplier price rise from rough notes to a checked action list. See where AI sorts the work and where people confirm owners and dates.16 Oct 2026 · 5 min readKeep track of your team’s AI accountsA simple account list and a joiner-and-leaver checklist help you see which AI tools the business pays for and who controls access.26 Sept 2026 · 2 min readFind out why an AI trial failedUse the failed example to distinguish missing information, weak instructions and a poor fit for the task before deciding what to change.25 Sept 2026 · 3 min readExplain your use of AI to customers clearlyExample wording for a checked draft, a meeting transcription tool and a website assistant, with the facts to confirm before using each.23 Sept 2026 · 3 min readPut the time AI saves to useful workA saving spread across a team is different from a block of free time. Match the next use to where the time actually appears in the working week.22 Sept 2026 · 2 min readTalk to your team before choosing an AI toolA practical opening conversation about a proposed AI task, the questions to ask staff and how to explain what has and has not been decided.21 Sept 2026 · 4 min readFind useful AI habits already in your teamThree questions help uncover what colleagues already find useful, without assuming every personal AI habit should become a formal team process.20 Sept 2026 · 2 min readRun an AI trial that answers a useful questionA worked trial record shows how to compare a drafting task, include difficult examples and decide whether the result is worth continuing.19 Sept 2026 · 3 min readWrite an AI prompt your team can reuseA worked example of turning meeting notes into a follow-up email, with instructions you can adapt and a clear way to check the result.18 Sept 2026 · 4 min readHow long will your first AI project take?Separate the work from the waiting time with an illustrative schedule, and see which questions to ask before accepting a project date.17 Sept 2026 · 3 min readWrite down the decisions behind a recurring taskA worked pricing example shows how to capture a rule, separate it from a one-off judgement and check that a colleague can apply it.16 Sept 2026 · 3 min readCheck an AI draft against the facts that matterUse a worked example to separate factual errors from wording preferences and build a check that fits the consequences of getting the answer wrong.08 Sept 2026 · 3 min readRespond when an AI answer is wrongStart with whether the answer has been used or an automated action is still running, then contain the problem, preserve evidence and check the fix.02 Sept 2026 · 2 min readDecide whether to start another AI projectCompare the value of a second project with the people and support it needs, using a simple example of two competing opportunities.30 Aug 2026 · 2 min readHand over an AI process without losing the knowledgeA short handover record helps a colleague find the instructions, recognise a problem and get support when the original organiser is unavailable.25 Aug 2026 · 2 min readIs AI actually making the work better?Compare time and quality on similar work, using a small worked example that shows why a faster draft may not mean a better overall result.22 Aug 2026 · 3 min readAnswer staff questions about AI and their jobsHow to describe a trial honestly, distinguish measured task savings from decisions about roles and handle questions you cannot yet answer.19 Aug 2026 · 2 min readHelp AI use the right version of your documentsPrepare a small, current set of documents, test the answers against it and understand what a correct answer can tell you about its source.10 Aug 2026 · 3 min readMake a useful AI trial part of everyday workFollow one drafting example from a successful trial into daily use, including where the draft appears, who checks it and how colleagues get help.07 Aug 2026 · 3 min read
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